daraz Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") apply between the owner and operator of the darazbet.cam platform ("daraz" or "we") and any registered or unregistered user ("you" or "user"). By accessing the site or using any service, you are considered to have read these Terms in full and agreed to be bound by them.

daraz operates as an online sports betting and casino gaming platform. All services available on this site — sports betting, live casino, slot games, virtual sports, bonuses and the VIP programme — are governed by these Terms.

In addition to these Terms, separate policies may apply on the daraz platform, including bonus terms, sports betting rules and gaming regulations. In case of any conflict, these main Terms shall take precedence.

2 Eligibility and Age Requirement

To open an account and use any service on daraz, all of the following conditions must be met:

• You must be at least 21 years of age.
• You do not reside in or access the site from a jurisdiction where online gaming or betting is explicitly prohibited.
• You are opening the account in your own name and for your own use — not on behalf of any other person.
• You have not previously been permanently banned from the daraz platform for any reason.

Minors (under 21 years of age) are strictly prohibited from opening an account or using the platform. To ensure this, daraz may carry out age verification where necessary. If an account is registered with false information, it will be suspended immediately and any funds held may be forfeited.

3 Account Registration

3.1 One Account Rule

Each person may open only one account. If the same person opens more than one account, these will be treated as duplicate accounts and all accounts may be closed. If multiple members of the same household or using the same device wish to open separate accounts, our support team must be informed in advance.

3.2 Accuracy of Information

You must provide accurate and up-to-date information at the time of registration. Providing false details such as name, mobile number, date of birth or any other information may cause problems during account verification and may result in withdrawals being held.

3.3 Account Security

You are solely responsible for keeping your login credentials (username and password) confidential. daraz will not be liable for any loss resulting from sharing this information with another person. If you notice any unusual activity on your account, contact us immediately via live chat.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

The minimum deposit amount on the daraz platform is ৳100. Accepted payment methods are: bKash, Nagad, Rocket and bank transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank and other scheduled banks).

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. You must use the same payment method used for your deposit when making a withdrawal. To withdraw any bonus funds, the associated wagering requirement must first be met.

4.3 Verification Process

daraz may request identity verification documents before processing a withdrawal or in the interest of account security. Failure to provide the required documents in time may delay the withdrawal process.

4.4 Anti-Money Laundering

daraz complies with international anti-money laundering policies. If unusual transactions are detected, the account may be temporarily suspended pending investigation.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. To withdraw this bonus, the bonus amount must be wagered 15 times. Example: a deposit of ৳1,000 gives a ৳1,500 bonus — total balance ৳2,500. To withdraw the bonus, a wager of ৳1,500 × 15 = ৳22,500 must be completed.

5.2 General Bonus Rules

• A user may not claim any promotion more than once.
• Bonuses may only be used in specified games or betting sections — please check the individual terms for each promotion.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirement has been met.
• Claiming bonuses using multiple accounts is strictly prohibited.
• daraz reserves the right to cancel the account and bonus if misuse of bonus benefits is proven.

5.3 VIP Cashback

The daraz VIP programme has three tiers — Bronze (up to 0.3% weekly cashback), Silver (up to 0.5%) and Gold (up to 0.8%). Cashback is based on net losses for the week. Example: a Silver member with ৳20,000 net loss in a week will receive ৳20,000 × 0.5% = ৳100 cashback.

6 Betting and Gaming Rules

6.1 Finality of Bets

Once a bet is confirmed, it cannot be cancelled or changed, unless daraz determines with evidence that the bet was accepted incorrectly due to a technical error.

6.2 Incorrect Odds and Technical Issues

daraz reserves the right to void bets placed at clearly incorrect odds (obvious pricing errors) or due to server errors. In such cases, the original stake will be refunded.

6.3 Prohibited Activities

The following activities are strictly prohibited and will be treated as offences subject to account closure:

• Bonus arbitrage or misuse of promotions
• Match fixing or coordinated betting
• Placing bets using software, bots or automated tools
• Using another person's account or selling/renting out an account
• Attempting to exploit vulnerabilities in the platform

6.4 Multi-Bet and Accumulator

A multi-bet combines bets on the outcomes of multiple events. A multi-bet is won only if all selections win; if any one selection loses, the entire bet is lost.

7 Account Suspension and Closure

7.1 Suspension by daraz

daraz may temporarily or permanently close an account in the following circumstances:

• If any provision of these Terms is breached
• If identity verification is not completed
• If fraud is suspected on the account
• If a chargeback or payment dispute is raised
• On the order of a court or government authority

7.2 Voluntary Account Closure

If you wish to close your account yourself, please notify us via live chat or email. Before closing, withdraw any valid funds remaining in your account.

8 Data Protection

Full details of how your personal information is collected, stored and used are provided in our Privacy Policy. We use SSL encryption and modern security technology to keep your information safe.

daraz never sells your personal information to third parties. However, certain information may be shared with trusted technology partners or as required by legal obligation for the purpose of operating the service.

9 Responsible Gaming

daraz believes that gaming is a form of entertainment and should be enjoyed in a controlled manner. Our Responsible Gaming guidelines provide detailed information explaining how to set limits, self-exclude and access support.

If you feel that gaming is no longer a source of enjoyment but is causing problems, please contact our support team. We can place temporary or permanent limits on your account. If signs of gaming addiction appear, seeking professional help is advised.

We are always vigilant to ensure that no one under the age of 21 has access to the platform. Please contact our support team with any concerns about this.

10 Limitation of Liability

daraz makes every effort to keep its platform running without interruption, but will not be liable for the following:

• Failed bets caused by loss of internet connection or a problem with your device
• Delays or technical failures by third-party payment gateways
• Disruptions caused by unforeseen events (natural disasters, government restrictions, etc.)
• Loss resulting from your login credentials falling into another person's hands

In any circumstance, daraz's total liability shall be limited to the amount of the relevant transaction.

11 Dispute Resolution

If you have a complaint regarding a betting result, transaction or your account, please first contact our support team via 24/7 live chat or email. We provide support in both Bengali and English.

After receiving a complaint, an investigation will be conducted within a reasonable time and a decision will be communicated. In any dispute, daraz's decision shall be considered final unless a clear error in the relevant information is proven.

For answers to common questions, visit our FAQ section — it covers many common questions about payments, bonuses and accounts.

12 Changes to Terms

daraz reserves the right to change these Terms at any time. For significant changes, advance notice will be given via the registered email address or a banner on the site.

Continued use of the site after any changes will be taken as acceptance of the new Terms. You are therefore advised to visit this page regularly.

For more information about us, visit our About Us page.