daraz Privacy Policy

1. Information Collection

1.1 Information Provided Directly

When you open an account on darazbet.cam, make a deposit, or contact our support team, you voluntarily provide certain information. This information includes:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Payment information — such as bKash, Nagad, or Rocket number
• Bank account details (for bank transfers)

1.2 Automatically Collected Information

When you browse the daraz platform, certain technical information is collected automatically. This includes IP address, browser type, operating system, device type, session duration, and a list of pages visited. This information is used to evaluate platform performance.

1.3 Transaction Information

Every deposit, withdrawal, and bet is recorded. These records form your account history and are useful for resolving any disputes.

2. Purpose of Data Use

darazbet.cam uses your information only for specific and legitimate purposes. Those purposes are described below:

2.1 Account Management

Your information is needed to complete registration, login, and account verification. Confirming identity is an important part of our platform's security.

2.2 Payment Processing

Payment-related information is essential for completing deposits and withdrawals. We aim to process withdrawals within a maximum of 1 hour.

2.3 Customer Support

If you contact us via live chat or email, your account information is used to provide fast and effective assistance.

2.4 Responsible Gaming

We monitor your playing patterns so that we can provide timely support if any unusual behaviour appears. Our responsible gaming policy works toward this goal as a whole.

2.5 Fraud Prevention

We analyse information to ensure account security and to identify unauthorised activity. This includes verifying whether the same person is operating multiple accounts.

2.6 Service Improvement

Aggregate data is analysed to improve user experience and website performance. No individual is identified in this analysis.

3. Data Storage and Security

3.1 Retention Period

Information is retained for as long as your account is active. Even after an account is closed, we may keep information for a set period to meet legal requirements and resolve disputes.

3.2 Security Technology

All data transmission on the daraz platform is protected by SSL encryption. Access to our servers is strictly controlled and regular security audits are carried out.

3.3 Password Protection

Your password is stored in encrypted form — our staff cannot view your password directly. Use a strong password and do not share it with anyone to keep your account secure.

3.4 Response to a Data Breach

If a data security breach occurs for any reason, we will act promptly and notify affected users as quickly as possible.

4. Cookies and Tracking Technology

4.1 What Are Cookies

Cookies are small text files stored in your browser. They are used to remember your login status, save your preferences, and improve website functionality.

4.2 Cookies We Use

• Essential cookies: Required for login sessions and security.
• Performance cookies: For understanding how the website is being used.
• Preference cookies: For remembering language and display settings.

4.3 Managing Cookies

You can disable cookies from your browser settings. However, please note that disabling certain cookies may limit some features of the website.

5. Sharing Information with Third Parties

5.1 When Information Is Shared

darazbet.cam does not sell your information commercially. However, information may be shared with third parties in certain circumstances:

• With bKash, Nagad, Rocket, and banks for payment processing
• With trusted verification services for identity verification
• With game software providers (only the information necessary to run the games)
• At the request of relevant authorities as part of a legal obligation

5.2 Third-Party Responsibilities

The third parties we work with are required to use your information only for the specified purpose. They may not use it for any additional purpose.

5.3 International Data Transfers

Information may be processed outside Bangladesh for the purposes of running games. In such cases, it is ensured that the relevant party complies with appropriate security standards.

6. User Rights

As a user of darazbet.cam, you have the following rights over your own information:

6.1 Right to Access Information

You may request at any time to know what information we hold about you. We will fulfil this request within a reasonable time.

6.2 Right to Correct Information

If there is any error in your information, notify our support team for a correction. Keeping your information accurate and up to date is also important for your account's security.

6.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations.

6.4 Right to Object to Processing

You may object to your information being used for marketing or profiling purposes. Upon receiving an objection, we will stop that specific use.

6.5 Right to Raise a Complaint

If you feel that your privacy has been violated, please contact us first. We will try to resolve your complaint directly and promptly.

7. Protection of Minors

darazbet.cam strictly prohibits use by anyone under the age of 21 (21+). Age is verified at registration, and if someone is suspected of being a minor, additional documents may be requested for account verification.

We do not intentionally collect any information from minors. If it is proven that a minor has created an account, the account will be closed and the collected information will be deleted.

Our responsible gaming page contains detailed guidance for parents, including advice on preventing minors from accessing gaming platforms.

8. Policy Changes

daraz reserves the right to amend or update this privacy policy as needed. For significant changes, we will send a notification to the registered email address or announce it clearly on the website.

If you continue using the platform after a change, it will be assumed that you have accepted the new policy. It is therefore recommended that you read this page once after any change.

If you have questions about any part of this policy, visit our FAQ page — answers on privacy, security, and various other topics are provided there.